Who We Are & What We Do

About Us

At River City Towing & Recovery, we offer a complete range of services to help businesses and families throughout northeastern Louisiana get back on the road. Whether it’s handling a lockout, flat tire, dead battery, accident, collision, or something more, our certified, professional team is prepared to be there for you at any hour of the day.

We understand that vehicle issues can be stressful, overwhelming, and dangerous. So when you’re dealing with one, you need a company you can trust. That’s why we’re committed to being your dependable towing company that gets the job done right every time.

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Our Mission

At River City Towing & Recovery, our team is committed to treating all customers as an extension of our family business. When we’re taking care of you, you’re the only thing on our minds. Your needs and safety are our top priorities –no matter the type of job we’re doing. We take what we do and how it affects you very seriously — it’s why we attend certification and rigging classes, regularly update our equipment, and constantly look for ways to grow our fleet.

Our Difference

Experience the difference in service and quality of work when you choose River City Towing & Recovery:

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We’re proud to be the area’s only towing company that uses completely digital dispatching and GPS tracking on all of our trucks! That means more organization, regulation, and quicker response times.

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We utilize the most advanced equipment along with the only truck in the area with load sensing ability and on-board scales.

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We have four operators who have Ashley rigging certifications and have attended numerous Miller Industries training classes.

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We’re able to live track our trucks and their progress on each individual tow and provide that information directly to you.

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We support our local police and fire departments by providing them the quickest, most professional service to reduce their stress at the scene of an accident. These include:

Louisiana State Police
Monroe Police Department
West Monroe Police Department
Ouachita Parish Sheriff’s Office

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We proudly tow and service for AAA and U-Haul! We get our wrecker bodies and equipment from Miller Industries, and we get our towing and recovery units from Austin Hinds Motors. We’re grateful for, and stronger because of, all our industry connections!

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Our Team

Donnie Plunk

Donnie Plunk was born and raised in the towing industry. At age 18, he started working for his father, Robert W. Plunk of West Monroe Wrecker Service, a highly known and respected name in the industry. Decades later, Donnie ventured out on his own and opened Plunk’s Truck Parts and Equipment, which has grown into the biggest salvage dealer in the south, with locations in West Monroe, Louisiana and Jackson, Mississippi.

Mike Joyner

Mike Joyner was also 18 when he got started in the towing industry. Not too long after entering the field, he started working for Robert W. Plunk. Mike began as a tow truck operator but moved up in the company as he gained experience, ultimately becoming the supervisor for the rest of the operators along with the fleet manager for all of their equipment.

Caley Joyner

Caley Joyner was raised in the towing industry, and began working for West Monroe Wrecker Service at the age of 18. For many years, he worked closely under his father, Mike, and Robert W. Plunk. Caley continued working in the trucking industry until the opportunity to form the partnership was presented.